Privacy Policy

Last Updated: August 3, 2026

Broker WhiteLabel LLC (“Company”, “we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our Site.

1. Information We Collect

• Personal Information: Name, email, phone number, business details, financial information you voluntarily provide.
• Usage Data: IP address, browser type, pages visited, and interaction with Demos.
• Cookies and Tracking Technologies.

2. How We Use Your Information

• To provide and improve our services
• To respond to your inquiries
• To send marketing communications (with your consent where required)
• To analyze usage of the Site and Demos
• To send loan application and account status notifications by SMS text message when you opt in to our SMS program (message frequency varies; message and data rates may apply; reply STOP to opt out; reply HELP for help)

2a. SMS Text Messaging Program

This section is the privacy policy for our SMS text messaging program. End users opt in on our public forms at /sign-up and /create-borrower. The SMS consent checkbox is not pre-selected and is separate from acceptance of these Terms. That checkbox is for SMS text messages only and does not authorize telephone calls or voicemail.

If you opt in (or text START/YES to our loan-officer number after a prior business relationship), we and our loan officers may send SMS texts about your loan application, document requests, underwriting or condition updates, appointment reminders, rate-lock notices, and account security (including password reset or one-time verification codes). Messages are customer-care and account notifications related to your loan or inquiry — not bulk marketing. Messages are sent from the loan officer's assigned virtual business number. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchasing any property or of obtaining a loan. You may opt out of SMS at any time by replying STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT). For help, reply HELP or contact us at the email below.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

3. Sharing of Information

We do not sell your personal information. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We may share data with:

• Service providers who process messages or host our platform (e.g. SMS carriers, cloud hosting) under contract
• As required by law or to protect our rights

4. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure.

5. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

6. International Users

Our Site is hosted in the United States and governed by U.S. law.

7. Children’s Privacy

Our Site is not intended for children under 18.

8. Changes to this Policy

We may update this Privacy Policy and will notify you of material changes.

Contact Us

For any privacy questions, please email: Loans@brokerwhitelabel.com